Conditions of Use

Buy our products on ferreraonline.it you agree this conditions:

Ferrera on line can not ship outside Europe

Payment methods

Payment by prepaid bank transfer

Pay the due amount using the following data:

BANCA POPOLARE DI SPOLETO

- Cod. IBAN: IT67D0570403213000000169600

– Beneficiary: “Ferrera Alessandro”

- Cause: order number

Send a photocopy of the bank receipt to our company via email info@ferreraonline.it, specifying the order number for reference; the order will be filled once these formalities are completed.

Orders will be carried out and shipped within 7 working days, from the moment of your payment.

We will invoice you by email the day we ship your order.

Right of withdrawal
Every item sold on Ferrera online covered by the right of withdrawal guarantee foreseen by the legislative directive D.L. January 15 1992 nr.50, and D.L. 22 May 22, 1999 nr.185. The consumer may choose exercise this right within 10 (ten) days of receipt of product. Ferrera online offers all the necessary assistance in returning or exchanging a purchase product.

To exercise the right of withdrawal
Send a registered letter with notification of receipt within 10 (ten) days of receipt of product reporting:

  • The intention to avail of the benefit granted by D.L. January 15, 1992 nr. 50.

  • The.book.you.wish.to.return. The progressive order number given at the time of purchase.

  • The data relative to your bank account (name of institute, corresponding branch, account number).

Send.a.mail.to:

info@ferreraonline.it


To obtain refund, the consumer must return the product to sender by mail together with the delivery invoice/transfer note attached to the product at the time of delivery. The product must be returned within 10 business days from the receipt of the goods.

Products must be returned integral, in their original box and with adequate external packaging. If the above requisitions are not satisfied, the products will be rejected and returned to sender by carriage forward

Refunds refer exclusively to the price of the product, as reported on the order note and delivery invoice: in any case, extra shipping and delivery expenses will not be refunded and are at the consumer's expenses. The right of withdrawal is consented on condition that the product and box are substantially integral.

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